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Step 3: When the SCANPST application opens, paste the filename in the Enter the name of the file you want to scan section.

Outlook 2007: C:\Program Files (x86)\Microsoft Office\Office12īased on the Outlook version on your system, go to the appropriate location and double click on SCANPST.EXE.

Outlook 2010: C:\Program Files (x86)\Microsoft Office\Office14.

Outlook 2013: C:\Program Files (x86)\Microsoft Office\Office15.

Outlook 2019 or 2016: C:\Program Files (x86)\Microsoft Office\root\Office16.

The location of the application is different for different versions of Outlook. Step 2: Open SCANPST.EXE and run the application.

In the Account Settings window that opens, Go to the Data Files tab, Note the location of the file of the required account. In the appearing window, go to the Info tab.Ħ. Click on File from the top menu options.ģ. Now, when this file gets corrupted, the synchronization issues are bound to occur. This file is responsible for showing the existing mails in MS Outlook when the system is Offline. When MS Outlook connects to the internet, this file is updated with the new contents. ost file in case of IMAP accounts hold all the data wrt to an account in the system. pst file in case of pop3 accounts and, the. Check if the search is working as expected. Step 6: In the confirmation dialog that shows up, click on Ok Step 5: Under the Troubleshooting section, click on the Rebuild button Step 4: In the Indexing Options window, click on Advanced Step 2: Select Search from the left-hand side panel pst file listed, under the Add new extension to list section, enter the filetype, in this case. Step 8: In the Indexing Options window, click on Advanced Step 6: Tick on Microsoft Outlook and Internet Explorer History. Step 5: If you don’t see them listed, click on Modify. Step 4: Check if the following locations are listed: Step 3: At the right side, under Sources, click on the Indexing Options button as shown below.

Step 2: Select Search from the left-hand side panel. Step 6: Check the option Include messages from the Deleted Items folder in each data file when searching in All itemsįix 3: Check and Add necessary Index Locations Step 5: From the right side, under the results section, tick on All mailboxes. Step 4: From the Outlook Options window, choose Search from the left-hand side. Step 3:From the left bottom corner of the window, select Options. Step 7: In case, the indexing is still not complete, wait for it to finish and then run your search again. Step 6: In the Indexing Status window, check if the indexing is completed. Step 4: Click on the three dots and then select Search Tools from the drop-down. Step 3: Now, you should be able to the Search tab in the top ribbon. Fix 8: Ensure the Group Policies on Search are not configuredįix 1: Check the indexing status and ensure it is completeīefore arriving at a conclusion that the search is not working, check the indexing status and ensure it is complete.Fix 3: Check and Add necessary Index Locations.Fix 1: Check the indexing status and ensure it is complete.